Please use another USB slot and ("Make sure to set the Cobra switch to PC") and install the driver located in "Cobra-USB_updater.rar" from Windows auto detection device.
if you can't get it to show on screen use "DEVICE MANAGER " look for something like (Material Id number: USB\VID_AAAA&PID_C0BA&REV_0000). find the new USB device detected and update drivers from propriety menu. (In some case before the last procedure you may need to uninstall your prior drivers then restart your PC)
As soon as you have updated the drivers you should be able to drag and drop the Cobra frimware file "Cobra-USB_Firmware_v3.2.cba" on the file"cobraflash.exe" you should see the update progress and waiting message and after a small delay you will get "Press enter to exit ".
If the process end with error please retry the flash procedure.
If the problem persist and your drivers are up to date and you can't use the "cobraflash.exe" without receiving errors then you may have a defective unit or the other possibility is your PC setup. We suggest you to try on another computer to see if this help. otherwise you may have a defective unit.
Looks like a defective unit for this case. If he tried on several computers to re-install drivers and or try to flash the dongle and this one still not detected and or flash able then it's definitely a bricked Cobra USB.
So he should contact the company he bought from for an exchange.
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